Lipovir: A new image for a familiar face

Client

Towa Pharmaceutical Portugal

Services

  • design & communication

  • marketing & advertising

Year

2024

How a new brand image and a strategic communication campaign relaunched a benchmark antiviral in Portuguese pharmacies.

  • the brand

    Lipovir, now distributed by Towa Pharmaceutical Portugal since November 2024, is an invisible gel treatment for cold sores. The product cares for the lips and provides immediate relief from pain and discomfort. Its innovative technology ensures maximum efficacy, while the gel acts as a transparent film that offers a fresh and pleasant sensation, protecting the lips from the first application, in a practical and discreet way.

  • the challenge

    The main challenge was to develop and implement a communication strategy to relaunch Lipovir, with its new image, in Portuguese pharmacies. It was crucial to communicate its multiple competitive advantages—innovative technology, immediate relief, and discretion—and ensure that the new communication pieces were consistent and impactful across all channels, from the physical point of sale to digital platforms.

  • the story

    Based on the new image, we developed a set of communication pieces for the Lipovir relaunch. Our approach focused on creating materials that conveyed the message clearly and visually appealingly, reinforcing the product's positioning as the complete solution: effective, immediately soothing, and, above all, discreet. We produced digital mupis for pharmacies, banners for online advertising, social media assets, a press ad, and a countertop display to present the product in pharmacies. All materials were created with a unified visual and narrative language, ensuring the campaign's cohesion across all consumer touchpoints.

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The Lipovir relaunch was a success, ensuring the product regained a strong presence in pharmacies, with a renewed image and a clear positioning. Our Design & Communication and Marketing & Advertising work allowed the new identity of Lipovir to be communicated effectively, educating the public and highlighting its key benefits in a direct and memorable way. The project demonstrates how design and strategic communication are fundamental to the success of a product in the demanding pharmaceutical market.

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