The future of insurance in the palm of your hand
Client
Vitorinos Seguros
Services
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web & mobile
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digital transformation
Year
2024
How a mobile app transformed insurance management for clients and brokers, strengthening trust and proximity.
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the brand
Vitorinos Seguros is a renowned insurance brokerage, dedicated to providing personalized and secure solutions to private and corporate clients. With a strong focus on trust and close relationships, the company stands out for its ability to effectively advise and protect its clients. The company sought to translate its solid reputation into the digital environment, offering a service that meets modern expectations through a direct and accessible channel of interaction.
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the challenge
The main challenge was to create a digital tool that would allow Vitorinos Seguros' clients to manage their insurance autonomously and securely, from anywhere. The company needed a platform that would simplify interaction, ensure quick access to crucial information about their policies, and facilitate direct contact with their consultants. The goal was to develop a mobile app that would reflect the brand's credibility and provide a fluid, professional user experience.
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the story
We developed a mobile app for Vitorinos Seguros, which became the centerpiece of its digital transformation strategy. The app was designed to be a personalized and user-friendly service portal. Clients can now access all their insurance information, including policies, receipts, and documents, in an organized and secure way. The claims notification and direct contact features with the assigned consultant ensure that assistance is always just a tap away.
Brandability's ongoing role includes managing the digital marketing campaigns for the AIA website. These campaigns The Vitorinos Seguros mobile app offers a series of advantages that set it apart in the market:
- Policy Management: Clients can view all their policies, receipts, and documents at any time and from anywhere, eliminating the need for paper.
- Claims Notification: The claims notification feature, with geolocation, allows clients to report an incident quickly and accurately, activating an immediate assistance process.
- Direct Contact: Direct access to the consultant allows for fluid and personalized communication, strengthening the relationship of trust between the client and the brokerage.
- Alerts and Payments: The app informs clients about important deadlines, such as insurance expiration dates, and provides easy and secure access to data for payments.
The application is a solid foundation for the company's future growth, ready to integrate new features and digital services that meet the needs of a constantly evolving market.
Sogenave
